To further strengthen your account security, we are introducing a new One-Time Password (OTP) login option for HirePlanner users.
When enabled, OTP adds an extra layer of protection by requiring a temporary verification code in addition to your regular login credentials. This helps protect your account and company data from unauthorized access.
What Is One-Time Password (OTP)?
⚠️ Add an extra layer of security to your account
Each time you sign in, a unique one-time verification code will be sent to your registered email address
You must enter this code to complete your login
Each code is time-limited and can only be used once
This feature is strongly recommended to improve your account security and ensure your recruiting data protection.
Important: Company-Wide Setting
Please note that enabling OTP is a company-level security setting.
Once activated, all users within your company account will be protected and will be required to log in using One-Time Password authentication. You do not need to update this security setting individually.
How to Enable One-Time Password (OTP)
Go to "Settings" on the top navigation menu
Click on "Security Settings" on the drop down menu
Select “Enabled – Using OTP” to activate the "One Time Password"
Click "Save" to validate your changes
Once enabled, OTP will apply immediately to all company users.
By activating One-Time Password authentication, you can significantly reduce security risks while ensuring safer access for your entire team.
Each time a user from your company signs in, they will receive a verification code (valid for a few minutes)
Copy and paste your verification code to complete your sign-in
For more details or assistance, please contact our support team.
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