How to delete a candidate application?

In the HirePlanner system, each candidate has one unique profile under which you can track their respective application history and view which job (requisitions) they have applied for in the past. In case of data entry error or duplicated information, you can now delete application records. 

⚠️ ATTENTION ⚠️

The information listed below explain how to delete an application from a candidate profile (which is different than deleting an entire candidate profile).

If you would like to delete a candidate's entire profile, not just your application information, please refer to the "Delete Candidate Profile" instructions.

HOW TO DELETE AN APPLICATION? (There are two ways)

A) Remove it from your candidate profile.

1) Select and open the candidate profile you wish to remove applications from.

2) Select the row (application) you wish to delete by clicking on the "VIEW" button and then click  "Delete" from the dropdown.

3) Confirm that you are okay with the warning message that will get displayed on your screen.

⚠️IMPORTANT NOTICE - CONFIRMATION REQUIRED!!!

Are you sure you want to delete this application information? 
After deleting this application information, the following items will be deleted at the same time. Once deleted, 
it cannot be undone. 

- Conversation history with the candidate 
- Interview, document screening history and feedback 
- Offer details 
- Resume and cover letter 
- Notes for the HR team 
- All information associated with this application

4) Click the "Delete Application" to confirm.

B) Delete it from the application information page.

1) Select the candidate profile or browse through the applications under the "CANDIDATES" tab on the top navigation.
2) Open the application by clicking on "VIEW"
3) Click on the "Delete" button on the screen.

4) Make sure you are deleting the right information (There is no turning back after that).

MORE DETAILS:

When deleting direct application from candidates, all information linked to this application, such as conversation history, interview settings, and offer information, will be deleted. Once deleted, it cannot be undone.

When deleting applications that are the result of an agency introduction, only the original record submitted by the agent will be kept in the system and can be accessible under the "Agencies" tab under the "Introductions" section (marked as "ignored").

If necessary, you can "process" again the agency introduction as a new application, but past information such as previous interview settings will not be restored. If you want to re-process an old agency introduction, please search for agency introductions under the "ignored" status.